Mid-2022, Windows Internet Explorer will not be officially supported anymore. Beauty Plaza therefore advises Chrome or Firefox for the optimal shopping experience.


When will my package be deliverd?
How do I place an order?
Can I have my order delivered somewhere else?
Can I still change or cancel my order?
Can I order products from the store?
Do I pay Shipping costs?


Do the prices include VAT?
What payment methods are available?
How long does it take for my payment to reach you?
Can I receive a copy of my invoice?


How do I return a product?
I returned an item, when will I receive a new one?
I returned an item, when will my payment be refunded?
What are the costs for returning an item?

Shipping & Delivery

When will my order be delivered?
What happens if I am not at home during the delivery of my order?
Can I have my order delivered in the evening?
Can I see the status of my order?
Can I choose a delivery date?


Do the products come with a guarantee?
My product is defect, what should I do?